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Lithium's View blog

Six Questions to Ask Before Buying a Social Customer Care Tool
By EricB 0 Comments
1 Kudos

Social Strategy blog

Shared Purpose: The Key to an Effective Community
By XavierJ 1 Comments
2 Kudos

Lithium's View blog

How to Talk Strategically about Social with Senior Executives
By EricB 1 Comments
3 Kudos

Lithium's View blog

The Klout 50: The Most Influential Retail Brands on Social Media
By SahanaU 0 Comments
2 Kudos

Lithium's View blog

The holidays are here already! But, are you ready?
By EricB 1 Comments
1 Kudos

Lithium's View blog

Save the Date for LiNC'15
By JulieH 1 Comments
3 Kudos

Lithium's View blog

Q&A Series: NPS and Social Customer Service
By DavidJ 0 Comments
2 Kudos
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Science of Social blog

What’s New about the New Community Health Index? Part 2—Upcomi...
By MikeW 0 Comments
6 Kudos

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Do you know your customer?
Think again.

Consumer expectations have changed. Lithium surveyed thousands of consumer across the globe to better understand these new consumer behaviors. And more importantly, what it means to businesses trying to embrace this new world order.

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