Welcome to the Lithium Community! This is the place to learn and connect with digital pioneers and social business experts from around the industry - plus you'll find a wealth of resources and knowledge to get the most out of the Lithium platform. We know so much information can be overwhelming - we hope this guide will help you find the content you're looking for, and clarify where you should post your questions.
Social Media Management - Our home for best practices, methods of measurement and product updates on all things pertaining to Social Publishing and Social Response. Learn how to amplify your digital customer engagement strategy via Lithium’s Social Media Management.
Online Communities - Read up on community management best practices, analytics, customer success stories and product updates and how to get the best out of the Lithium Community Platform!
Science of Social - Learn about the Science of Social directly from our Chief Scientist Michael Wu who shares insights into social customer behaviors, big data, superfans, gamification, influence, relationships, and more.
Lithium's View - Read the latest news and announcements & get the dish on managing your social customer experience: from viewpoint, insight, analysis and best practice guidance.
Whether managing members, deploying new features or championing your cause internally, this is your private place to connect directly with other Lithium customers, share your experiences, and ask questions.
Search our extensive Documentation to learn how to setup, configure & use the Lithium platform, browse the Best Practice Center for inspiration on maximizing the value you get out of Lithium platform, and view the latest Release Notes to stay up to date on the latest features. Other main destinations are listed below and you can visit the landing page for the full listing.
With campus access, you may watch video tutorials to learn how to configure and manage our products and how to customize and extend the platform. View them any time, learn at your own pace, and track your progress for each track.
Still can't find what you're looking for? Post here to get assistance from our skilled Support engineers with your questions about the Lithium platform. Note: If you are looking for assistance with customizations and development, please visit the Developer Discussion area.
Please note some areas of our community are exclusive to registered customers and partners.
Click here to find out if you have the right access to the Lithium Community and how to submit your access requests.
If you still aren't sure where to post:
Try your best to find the most relevant forum or idea exchange. We've listed the most popular discussion areas as well as latest additions above to help guide you.
Our team will make sure content ends up in the most appropriate location if necessary, and is of course always available to answer any questions you might have. Look for us online, or direct your questions or concerns to email@example.com
If you have any suggestions on how we can improve this guide, don't hesitate to leave us comments below.