Are you passionate about helping small businesses and nonprofits succeed? Are you fascinated by online communities and social media? We’re looking for someone who wants to drive the next phase for our well established customer support community with close to 600,000 members. Sound like you? Join our award-winning team.
The Community Manager will report to the Director of Customer Operations, and will execute the community strategy for Constant Contact. In this role, the Community Manager will drive community engagement, while collaborating closely with many internal teams – including customer service; content; PR; marketing and product teams – to deliver world class service and engaging content. In addition, the Community Manager works with the community platform vendor and owns the technical, helpdesk and admin aspects.
You have a profound respect for small business owners and feel passionate about helping them succeed. You have technical aptitude, a sense of humor and value interpersonal connections. Above all, you are eager to learn.
Reach out to Constant Contact's recruiting manager, Danielle Manitakos, at firstname.lastname@example.org