Lithosphere The Lithium Community

Advisor
Advisor

Broadcast email to community

Jump to solution

Hi there

 

Is there currently any way to send a mass, broadcast email to all community members? (Preferably an HTML mailer)

I can't seem to find anything on this in the KB.

 

Thanks so much

|
Tags (2)
11 Replies
Honored Contributor Honored Contributor
Honored Contributor

Re: Broadcast email to community

Jump to solution

Hey

 

Not from the platform but you could do a group/bulk PM. We use a separate tool for email comms as the LI platform doesn't have an email comms tool for that type of use. 

 

You our could export all user emails and use a mailer app to mass mail them? 

Stephen



My latest Ideas: Vanity URL Manager l @mention Roles l  LSW Password Policy


Reply
Loading...
Advisor
Advisor

Re: Broadcast email to community

Jump to solution
Thanks Stephen! I thought that might be the case.
What is the easiest way to export all the user emails?
|
Reply
Loading...
Honored Contributor Honored Contributor
Honored Contributor

Re: Broadcast email to community

Jump to solution
I would suggest best way would be in admin dashboard. Go to metrics than user reports.

You can export a csv of all users or filter by role or activity if you just want to email a subset.

Just be sure to make sure the email address is included in the list of fields, if exporting all users it may take a little while so remove any fields you don't need to save some time and size of export

Good luck Smiley Happy

Stephen



My latest Ideas: Vanity URL Manager l @mention Roles l  LSW Password Policy


Reply
Loading...
Highlighted
Advisor
Advisor

Re: Broadcast email to community

Jump to solution
Brilliant! Thanks so much. Hope to see you at LINC. Beers on me.
|
Reply
Loading...
Honored Contributor Honored Contributor
Honored Contributor

Re: Broadcast email to community

Jump to solution
I'm still working on getting out there for linc15 but i'll hold you to that if i make it Smiley Happy

Stephen



My latest Ideas: Vanity URL Manager l @mention Roles l  LSW Password Policy


Reply
Loading...
Trusted Contributor
Trusted Contributor

Re: Broadcast email to community

Jump to solution

How do you know if someone has set their account to "Don't send me any community emails"?

Community Manager for Foxtel

Reply
Loading...
Honored Contributor Honored Contributor
Honored Contributor

Re: Broadcast email to community

Jump to solution

You don't @niiiiiiiiiik.

 

Hence the need for something like this http://community.lithium.com/t5/Product-Ideas/Build-a-Message-Manager/idi-p/186374 that you could use to email everyone except those that have opted out.

 

J

Generic1.jpg

Reply
Loading...
Trusted Contributor
Trusted Contributor

Re: Broadcast email to community

Jump to solution
Given that a big thumbs up! Thanks @JasonHill

Community Manager for Foxtel

Reply
Loading...
Commentator carnould
Commentator

Re: Broadcast email to community

Jump to solution

Hi, How do you do a group/bulk PM?

Thanks,

Christine

Reply
Loading...