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Lithium CX Files: Claudius Henrichs/Skype

By JennC

Lithium CX Files: Claudius Henrichs/Skype

by JennC ‎10-27-2016 01:08 PM
Community Management
Expert

0 Kudos

The Skype community recently went responsive, and we thought this would be the perfect opportunity for Claudius to share words of wisdom. Through implementing responsive design, the team saw a 10% increase in engagement. Claudius’ top tip? Plan ahead—the time you spend looking at your metrics before moving responsive is what you save later on.

 

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