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Lithium CX Files: Stephen Fell/TalkTalk

By JennC

Lithium CX Files: Stephen Fell/TalkTalk

by JennC ‎10-27-2016 01:11 PM
Community Management
Expert

0 Kudos

Your superusers are your top contributors and biggest advocates, but what happens when there are conflicts with superusers? We sat down with Stephen Fell of TalkTalk to learn about his superuser program and how to best manage conflicts when they come up.

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