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Announcing: Customer Experience Live



This last year was a big year. We brought on new customers, new employees, new product expertise, and hosted new events around the globe. So whats next?


Our Lithium Network Conference (known as LiNC) is renowned in the industry for its focus on our customers and networking with the "best in CX". This event brought hundreds of customers across the globe together for knowledge sharing, networking, training, awards, certifications, and most of all, to share their journey in the world of digital customer experience. 


I am delighted to announce that we will build on that foundation further in 2018, by hosting the first global ‘Lithium CX Live’ in Austin, Texas, on October 3rd & 4th, 2018. 


Lithium CX Live will be a product and customer experience focused event. 


When you arrive in ATX, you'll 

  • Hear Lithium’s vision for the future of service, customer care and digital marketing,
  • Learn our product roadmap for the next generation of digital customer experience,
  • Experience upcoming product demos, hands-on best practice labs and in-depth training,
  • Meet and network with experts and peers that will help you get more out of your digital and social strategy,
  • And of course, attend the annual Lithy Customer Awards Ball.

Registration will open soon, but in the meantime, mark your calendars for October. And I’ll see you at CX Live in Austin!







Will there be onsite training in the days before/after, like it was at Linc in San Francisco in 2016? 

 Hi @HelgaMarieAuran!  We are currently formulating plans for offering training around the same time period as  Lithium CX Live in Austin.  Stay tuned for more information soon.




Lithy Awards 2017

The winners in digital CX have been crowned!

See the winners!!