Lithosphere The Lithium Community

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Congrats to 2018 Stevie Winners!

Customer Engagement Manager
Customer Engagement Manager

Congrats to Lithium Customers Who Won Stevie® Awards!

 

We are so proud of our customers who won Stevie® Awards this year! The Stevie Awards are considered the world’s premier business awards and they honor and create public recognition for the achievements of organizations and working professionals around the globe. While there are many categories, our customers excelled in the Customer Service and Contact Center Achievement categories. Excellent work deserves these awards in excellence…. So for outstanding customer experiences by great customer service teams, congratulations to:

 

Cisco

  • Best Use of Technology in Customer Service - Computer Industries

BRONZE STEVIE WINNERS:

Cisco Systems, Diegem, Belgium: Alfred -changing the way customer service departments are managed

 

  • Best Use of Technology in Customer Service - Telecommunications Industries

SILVER STEVIE WINNER:

Cisco Systems, Diegem, Belgium: Cisco Charlotte project: at the heart of quality and KPIs

 

  • Award for Innovation in Customer Service - Telecommunications Industries

SILVER STEVIE WINNERS:

Cisco Systems, Diegem, Belgium: Cisco Charlotte project: at the heart of quality and KPIs

 

Comcast

  • Front-Line Customer Service Team of the Year - Technology Industries - Telecommunications

GOLD STEVIE WINNER:

Comcast, Philadelphia, PA USA: Leading the Comcast Customer Experience Transformation

 

  • Customer Service Success - Technology Industries

BRONZE STEVIE WINNERS:

Comcast Technology Solutions, Denver, CO USA: Comcast Technology Solutions’Customer Service Engagement

 

GoDaddy

  • Contact Center of the Year (Over 100 Seats) - Business Services Industries

GOLD STEVIE WINNER:

GoDaddy, Scottsdale, AZ USA: GoDaddy - Shifting the global economy toward life-fulfilling independent ventures

 

  • Back-Office Customer Service Team of the Year - Business Services Industries

SILVER STEVIE WINNER:

GoDaddy, Scottsdale, AZ USA: GoDaddy Workforce Management Team

 

Samsung

  • Customer Service Success - Other Service Industries

GOLD STEVIE WINNER:

Samsung Electronics America, Ridgefield Park, NJ USA: Samsung Community - An Interactive Online Support Resource For Our Customers

  • IVR or Web Service Solution – New

GOLD STEVIE WINNER:

Samsung Electronics America, Ridgefield Park, NJ USA: Supporting Samsung Customers through the Power of a Peer Expert Network

 

Major kudos to all of you.

About the Author
Thought leader