We all know the advantages an online community provides your business. Happier customers is one of them– but in order to take your strategy to the next level you need to build the business case.
Like any investment made into a business, it needs to be tied to revenue. It’s great to have “happier customers,” but unless it creates improved profits or generates savings, it’s not worth your effort or resources.
So, how do you prove the value of your online community?
In this paper, we examine the three primary ways –savings, sales and satisfaction— in which a Lithium-powered community ties to your revenue so you can build your best business case.
Read the whitepaper Building the Business Case for Online Communities to find out how you, too, can prove the value of an online community. Plus, read real stories from global brands that have already proven the value of their online communities.