We have just launched the next generation case portal. Please visit our blog to find out what changes this brings. If you are experiencing any issues accessing the case portal please reach out to: Support.
I have important news for our Lithium Community! I am happy to announce that @AndyK, a long time contributor to our community, has shifted into the Community Manager role at Lithium. He was one of the architects of our latest redesign and has lots of ideas to evolve and grow our online community. In conjunction with @PhilippeM our Director of Global Support & Operations, we’re rethinking how we can continue to improve your experience through engagement, cross-company communication and bringing our own Lithium community members together. We already know that our focus will expand to include more support, customer success, and best practices with other members of the company chiming in.
Andy and Philippe will work closely with the marketing team on this next phase of the community. @JaniceK will continue to manage our Lithium Stars program.
Please join me in congratulating and welcoming @AndyK to this new role!