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Top Contributors : How to remove Community Manager from the rankings ?

SOLVED

Hello,

 

I want to remove Community managers from the rankings to let members only.

I can't find where we can change it on the administration.

 

Does someone know where is it ?

 

Thanks !

Best, 

Lamia 

Message 1 of 10
9 REPLIES
Solution

Hi @Lamia_HEAVEN

 

This should be under your admin panel under Features -> Kudos. There should be a field to exclude roles called "Top Kudoed Authors component:Roles to exclude." You can put the Community Manager or equivalent role in this field to have them excluded from the Top Contributors component.

 

-Ken


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Message 2 of 10
Highlighted

Hello Kenneth, 

 

Thank you for your answer !

 

I've found it !

 

Best, 

Lamia 

Message 3 of 10
Community Management
Public Health

@Lamia_HEAVEN I think you're supposed to mark @KennethS 's response as the correct answer.

 

@KennethS Did you do that here so that Lithium Employees don't show up in top Kudo'd list any more?

Mark
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Message 4 of 10
Community Management
Public Health

Also Top Contributor doesn't necessarily mean top Kudoed or vice versa.  I could get top contributor without receiving a single kudo. 

Mark
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Message 5 of 10
Community Management
Customer Service

Correct Mark. it depends on what top contributor component is meant.

You can exclude the roles from both top kudoed and top solution contributors.

For solutions you find it in Admin>Features>Accepted Solutions and exclude the role name you want to stop seeing.

 

:-)
Cheers

Wendy

Learning from others and helping where I can!
Community Passionista!
Message 6 of 10

@MarkAtTruth

 

Yes, that is how we have set up the leaderboards on the Lithium Community, we exclude employees by their role.

 

-Regards


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Message 7 of 10
Community Management
Public Health

@KennethS wrote:

@MarkAtTruth

 

Yes, that is how we have set up the leaderboards on the Lithium Community, we exclude employees by their role.

 

-Regards


Not according to this.... https://twitter.com/LithiumTech/status/928744078786707456 Smiley Happy mpuhala is an Employee Smiley Happy and Grazitti is a pro-services company Smiley Happy

Mark
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Message 8 of 10

Hi @MarkAtTruth

 

That is true. In this instance, I'm specifically referring to the leaderboard components on the community itself which has been set to exclude the Lithium role, along with any other administrative roles.

 

-Ken


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Message 9 of 10
Community Management
Public Health
Got it!
Mark
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Message 10 of 10