Lithium Cookies Datasheet

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Cookies are small data files stored in web browsers to track usage and enable useful services and features on Lithium Communities. Lithium does not use cookies to collect any personal information about end users. This document provides information on the standard cookies set by Lithium Communities and how to reject or delete those cookies should users choose to do so. Understand that restricting cookies can have an adverse impact on the functionality and the online user experience on the Community.

 

We classify the cookies typically found on Lithium communities into the four broad categories described below. Lithium sets only Type 1 (necessary) and Type 3 (functional) cookies. We do not set any performance tracking (Type 2) or targeting and sharing cookies (Type 4). Note that our customers may set Type 2 and Type 4 cookies on their respective Communities.

 

Type

Classification

Description

Example

1

Strictly necessary

These cookies are necessary for the proper functioning of the community, such as tracking a user session, or accessing secure areas.

Session cookie used to pin a logged-in session to a browser

2

Performance

The information these cookies collect is anonymous and is used to collect aggregate data including information about the pages users visit.

Cookies delivered by Omniture WebAnalytics and Google Analytics for purposes of aggregate reporting

3

Functional

These cookies allow websites to remember preferences and settings, such as your username, language, region, font size, and so on.

Cookie used to hold a user’s username as part of a “remember me” feature

4

Tracking, targeting and sharing

These cookies remember that you've visited a website, a particular web page, and/or track your activities on the site. This information is sometimes shared with third party advertisers for serving targeted online advertising or other personalized content.

Cookies used to track visitor activity on an individual basis can be used by Lithium or its third party business partners to serve personalized content, and/or later aggregated and used to analyze website traffic and trends. 

How to control cookies

Lithium does not use cookies to collect personal information, and some cookies are necessary for the proper operation of the Community and disabling or removing them may have an adverse impact on the proper functioning and user experience. However, users may choose to view, block, or remove cookies set by Lithium Community through their web browser settings (or any website cookies for that matter). Consult the help feature for your specific browser to find how. Here are some useful links for your convenience.

Also, you may choose to consult an external and independent third party website such as AboutCookies.org which provides comprehensive information on a variety of browsers and how to control or change their respective privacy settings.

Cookies used by Lithium

The following standard cookies are used by Lithium Community, Reach & Response, Lithium Social Intelligence (LSI), and Klout.

 

Lithium does not store or collect personal information via cookies and disabling or removing these cookies may have an adverse impact on the proper functioning and user experience on the Community.

Community cookies

Cookie Name

Type

Description and Purpose

Expiration Time/Type

If removed, disabled, or not accepted

_ga

2

Distinguishes users using a unique ID. It is used by Google Analytics to calculate visitor, session, and campaign data. By default, the configuration setting that sets this cookie is disabled.

2 years (persistent)

Visitor and session data will not be tracked and will not be available to Google Analytics

!lithiumSSO:{client_id}

1

Used for passing authentication information to Lithium

session

SSO will not be functional for the user

LiSESSIONID

1

Session management

session

User cannot log in, and is treated as an anonymous user

­­lia.anon.{setting or config name}

3

Stores community-wide configurations and settings for anonymous users

1 year (persistent)

Community behavior will follow defaults and any UI convenience changes made by the user will be ignored.

liSdkOptions:{communityId}

3

Dropped when a Studio user navigates to Studio > Advanced > SDK and clicks Submit after checking the View as anonymous checkbox.

 

The cookie allows developers to sign out of the community but still have it find the URL to use for rendering a skin that is hosted via the Community Plugin SDK.

 

This cookie is used only on stage sites.

1 month or when the View as anonymous checkbox is unselected The community will serve the URL for the skin set on the stage site instead of the URL to the locally hosted skin (so local SASS development will not work when the user is signed out)

lithium.anonymous.
usersetting.{setting name}

3

Remembers user preferences

1 year (persistent)

The community will not remember the user’s setting preferences

lithium.anonymous.
usersetting.profile.
language

3

Remembers language preferences

1 year (persistent)

The community will not remember the user’s language preferences. The language will default to the native language defined for the community.

lithiumLogin:{community id}

3

Keeps users logged in when they make a request after their session has expired. It is triggered when a user checks Save login name and password. The cookie is encrypted and includes a unique user secure ID in the database.

30 days (persistent)

The "auto login" and "remember me" features will not work

LithiumNotifications

3

Temporarily stores Realtime Notification messages (Toast messages)

session

Realtime notification toasts may not appear (pop-up) after a page transition.

LithiumUserInfo

1

Session management

session

The user will not be able to view secure pages and will be redirected to the login page

LithiumVisitor

4

Replaces VISITOR_BEACON. Lithium currently uses both for backward compatibility. This cookie computes billing visits, registered billing visits, visits, registered visits, and unique visitors metrics. The cookie is encrypted and stores when it was first issued, when it was last seen by Lithium, an unique visitor ID (which is unique per visitor’s browser).

10 years (persistent)

Visits and unique visitors metrics will not be accurate. There will be a new billable visit on each new request. Customers on billing visits model will be affected.

P{poll_id}U{user_id}R{reset_count}

3

Tracks when a user has voted in a poll and tracks the answer value. The cookie is used to prevent a user from voting multiple times in a single poll. The cookie is only placed if Use cookies to prevent multiple votes is enabled in Community Admin.

1,000000+ days

(persistent)

f the user is an anonymous user, the user will be able to vote multiple times when the cookie is cleared. If the user is logged in, votes, and then clears the cookie, they are not allowed to revote.

PushyAuthToken

1

Authenticates the user for a session with Realtime Notifications service (Pushy)

Manually cleared when the user logs out or when their session expires due to inactivity

WebSocket connections to the Realtime Notification service will fail with a 403 Forbidden error and the user will not see realtime notifications.

VISITOR_BEACON

4

Computes billing visits, registered billing visits, visits, registered visits, and unique visitors metrics. The cookie is encrypted and stores, when it was first issued, when it was last seen by Lithium, the user ID, and its own unique ID.

10 years (persistent)

Visits and unique visitors metrics will not be accurate. There will be a new billable visit on each new request. Customers on billing visits model will be affected.

VISITORID

1

Distinguishes between human and bot traffic

3 years (session)

Defeats the bot detection mechanism. (May see increased spam on the community.)

ValueSurveyParticipation

3

Stores a timestamp storing the creation time of this cookie, which is used in value survey trigger logic.

 

Default is 90 days. Configurable in Community Admin

The user will get multiple prompts to take a survey

ValueSurveyVisitorCount

3

Stores the survey visit count of the user, which is used in logic that determines when a survey is triggered. This cookie is used in conjunction with the ValueSurveyParticipation cookie. When the ValueSurveyParticiation is set, the count for ValueSurveyVisitorCount cookie is reset to 0.

Expires when the ValueSurveyParticipation cookie is either set or expires

The user will not be prompted to take a survey until the count defined in the Delay before prompting user with survey field in Community Admin > Features > Value Surveys > Settings is met.

Reach & Response cookies

Reach & Response Cookies

Cookie Name

Type

Description and Purpose

Expiration Time/Type

If removed, disabled, or not accepted

X-TOKEN-ID

1

Protects against cross-site scripting

Session

This is a security token. It is critical for the application to run

PLAY_SESSION

1

This is the main session cookie

Session

This is the main session cookie. It is critical for the application to run

__sdx_page

3

Stores the user’s current application tab

14 days

When a user reloads the page, the user is redirected to the default tab instead of to the last tab used in the application

PLAY_LANG

3

Retrieves the user’s language

14 days

This is used only when LSW cannot detect the browser language and a user has no language set

Reach & Response Analytics Cookies

Cookie Name

Type

Description and Purpose

Expiration Time/Type

If removed, disabled, or not accepted

XSessionID

1

This is the main session cookie

24 hours

This is the main session cookie. It is critical for the application to run

JSESSIONID

3

This is an auto-generated JSP cookie

Session

The application does not rely on this cookie but uses the cookie occasionally to auto-generate UUIDs

LSW Publisher Cookies

Cookie Name

Type

Description and Purpose

Expiration Time/Type

If removed, disabled, or not accepted

TOCOMA-CID 1 The user’s main session cookie Expires when the browser session ends

The application will not run

LSI cookies

Cookie Name

Type

Description and Purpose

Expiration Time/Type

If removed, disabled, or not accepted

SIP|ws

3

Tracks the workspace to redirect to after a session timeout

1 day

 

All Lithium Community cookies also apply to LSI

 

Klout cookies

Cookie Name

Type

Description and Purpose

Expiration Time/Type

If removed, disabled, or not accepted

broext

3

Keeps track of the user's Browser Extension (Safari, Chrome, Firefox) if user comes in through a browser extension

1 day

You will not be able to track which browser extensions users use to access the site

hometest

3

Tracks which home page was assigned to a test user

1 day

All users will see the Explore Influence home page not the test version of the home page

dvst

3

Tracks whether or not the user visited the site today

End of day

You will not know if a user visited today

createposturl

3

Populates the Create Post modal with data from an article

10 seconds

The Create Post modal will be empty

kqst

4

Provides tracking throughout a single visit

30 minutes, when a user logs out, or when a user comes in through a different viral

You will not know where the user came from, whether the user is revisiting, or what prompted the user to return. You will not be able to track activity/sessions.

kvist

4

Tracks the first visit of the session

30 seconds, or unset the moment the cookie is read

Less Mixpanel tracking for a user’s visit

‘__klout_widget’

3

Allows access to two API endpoints:

/api/widget/users/score-and-pic

/api/widget/user/mini-profile

End of session

You will not be able to access these API endpoints for these widgets

nuxSeen

3

Set if a new user has seen NUX

End of session

A new user will keep seeing NUX until the user is no longer “new”

euxSeen

3

Set if a returning user has seen EUX

End of session

A returning user will keep seeing EUX

Klout also uses !lithiumSSO:{clientId}

Customer and third-party cookies on Lithium communities

Lithium customers may set additional cookies on Lithium Community in addition to the standard cookies disclosed above. These cookies are set and controlled by Lithium customers and their affiliates for various purposes such as website usage tracking (very common practice) and targeting for surveys or advertising in some cases. Lithium does not control the dissemination of such cookies. If you need more information on which additional cookies are set on the Community you are visiting, visit the community’s privacy section. You may also wish to review the How to control cookies section to view, remove, or block certain cookies. Note that disabling or removing cookies may have an adverse impact on the proper functioning of the community, and certain features may become disabled or unavailable.

Cookies set by third-party and external sites

Communities may contain embedded images, videos, and links to external and third-party websites. Lithium customers may also include syndicated content on their communities such as banner ads and similar embedded objects from their affiliates and partners. As a result, when you click on such an object you may be presented with cookies from the owner of that respective website where the content is hosted. Lithium does not control the dissemination of such cookies. Contact the relevant third party website for their privacy policy and cookie information. Note that disabling or removing cookies may have an adverse impact on the proper functioning of the community, and certain features may become disabled or unavailable.

Contact Lithium

  • For Privacy related requests email privacy [at] lithium [dot] com. Use a secure communication method such as PGP or SMIME for sharing sensitive information.
  • Find Lithium’s Privacy Policy at http://www.lithium.com/privacy.
  • For Security related requests email security [at] lithium [dot] com. Use a secure communication method such as PGP or SMIME for sharing sensitive information.
  • Read about our Security Testing and Reporting Policy at https://www.lithium.com/security.
  • For sales related and general inquiries, contact your designated Account Manager or visit our website at http://www.lithium.com
Version history
Revision #:
10 of 10
Last update:
‎07-14-2017 06:15 AM
Updated by:
 
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