Lithosphere The Lithium Community

Information about your Lithium Support team policies and procedures.
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EddieMc
On May 25, 2018, the General Data Protection Regulation (GDPR) will go into effect. GDPR is a set of new data privacy laws across Europe that are designed to protect EU citizens’ data privacy and reshape the way organizations approach data privacy. W...
by Lithium Alumni (Retired) Lithium Alumni (Retired) in Policies and Guidelines ‎May 04, 2018 2:55 AM
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JohnD
This article captures a complete inventory of personal data points used throughout Lithium products, for EU privacy compliance and other cases. These inventories are presented below in two tables: Lithium Communities and Social Media Management Lithi...
by Lithium Technologies JohnD Lithium Technologies in Policies and Guidelines ‎April 13, 2018 11:59 AM
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AndyK
Data RetentionCustomer data is retained for the duration of the customer’s contract with Lithium, unless otherwise instructed by the customer. When the contract ends, Lithium Support contacts the customer to offer data return. Then, after the data ha...
by Community Manager Community Manager in Policies and Guidelines ‎April 11, 2018 1:49 PM
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PhilippeM
In 2018 Lithium is moving all customer sites to SSL encryption (HTTPS) to safeguard customer data. HTTPS encrypts all data passed between the end user and your community. Lithium is ready to work with you to enable, test, and deploy a SSL certificate...
by Lithium Technologies PhilippeM Lithium Technologies in Support Information ‎April 09, 2018 8:23 AM
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PhilippeM
We know that there are events that specific communities consider "major" for their business -- whether this is the Superbowl (top of mind at the moment!), Black Friday/Cyber Monday, a new product launch, a relaunch of your design, demo for executives...
by Lithium Technologies PhilippeM Lithium Technologies in Support Information ‎January 17, 2018 10:06 AM
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