Khoros Insights Blog

Strategic Services is back with our weekly pulse, covering top social trends, the latest social platform updates, and important world events.

Do you use group hubs, or are you considering using them in your community? Find out why you need to have a strategy in place before you begin, and consider setting one up if you do not have one already. 

Strategic Services provides a weekly pulse on the top social trends, the latest social platform updates, and important world events.

Losing and hiring frontline customer care agents can cost more than a few lost customers. 

“Influencers have to be a part of your strategy because they can reach into spaces your brand never will.”

— Brittany Harris

Strategic Services will be providing a weekly pulse on the top social trends, the latest social platform updates, and important world events.

New ebook. For marketers seeking to overcome the noise and reach their audience with relevant, authentic messages — social proof is a new core requirement.

Customer Experience leaders gathered at the Forrester Customer Experience 2022 to discuss the emerging customer experience trends in our rapidly changing world, here is a Khoros POV of those trends.

Plant the seeds of a flourishing community with SEO.

We've heard loud and clear in our recent NPS surveys that you're interested in more thought leadership. The Khoros Customer Engagement team has been hard at work developing content with a fresh outlook on modern solutions and paths to follow as you continue your journey.