APIs
Classical Music

Focusing on what we do best-- measuring social impact and topic expertise

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First,  thank you to those who took the time to respond to our survey-- your feedback is extremely valuable and critical to improving Klout. We’re still going through thousands of responses with a fine-toothed comb, but expect to see your suggestions incorporated in future product cycles.

 

We are committed to providing you with tools and guidance to better understand, leverage, and grow your social presence. To that end, on Monday, April 18th, we will be discontinuing two Klout.com features that no longer meet our mission:

 

  • The Network Activity tabs on the Measure Page  will be replaced with a new widget, offering a closer look at your top areas of expertise.
  • Moments from user profiles will be removed.

 

Keep better tabs on your expertiseKeep better tabs on your expertise

We found these features do not provide relevant insight into the areas of your success and don’t provide added guidance on how to be more successful.  Now, you can see the progress you’re making in specific topical expertise.

 

Many social products, including Twitter and Facebook, have released free analytics suites of their own that duplicate, and, in some cases, enhance, these efforts. Twitter’s Analytics, for example, gives you a great overview of your social engagement performance and has expanded to include real-time impression data. Similarly, you can use this to customize your top moments through products that leverage Twitter’s Collections API, or simply pin a Tweet to your profile. This isn’t a ticker tape of how your score is calculated, but it is an excellent way to monitor how your content is performing in real-time.

 

Where We’re Going

 

Relevance is one of the most important insights we can provide: how well are you engaging and growing your audience in certain areas? Context isn’t just moment-to-moment, engagement-to-engagement, post-to-post. It is also built up over time, encompassing hundreds of features, calculations, and ratios, and we’ll be looking for ways to make this more visual, relevant, and useful.

 

Klout Topics add much-needed context to that engagement. The Klout Score is a broad, high-level insight describing, at-a-glance, your consistent potential to be engaged. Behind the scenes, Klout Topics also have a scoring algorithm behind them, and you see a product of that in Klout Experts badging, along with the percentages we display. Both the Klout Score and Klout Topics are part of a larger system: your scores aren’t only based on how you and your brand is performing, but how the entire known social landscape is performing. Macro and micro effects have weight.

 

In the future, we want to deliver more actionable insights and content that will guide you towards building a more relevant and engaged audience.

 

 


Devon_Singletary (1).jpegTyler Singletary is the VP & GM of Klout and Consumer Data for Lithium. He is responsible for the operation, health, and direction of Klout’s website, integrations, and data assets, such as Klout.com, the Klout API, and partnerships with Twitter and others. Tyler has 18+ years of experience across technology, from law firms to startups. Prior to joining Lithium, he led Data Strategy & Developer Relations at Klout . He is a board member of the Big Boulder Initiative, a social data trade organization, and a recognized writer and speaker on data & API ethics and strategy. On Twitter, he’s @harmophone.

 

45 Comments

Hello! Smiley Happy

 

Congrats for the new Plattform Lithium. It will be GREAT to share Content also here.

 

Thanks! Heart

Content Marketing
Customer Service

@edaccessible Thanks very much for helping out with this.   @TylerSi do you happen to know what I need to do to change my username.  I want it to be more uniform with other platforms.  Any help would be appreciated. 

Content Marketing
Customer Service

 @edaccessible@TylerSi Thanks I saw that yesterday and it's apparent I need an administrator's permission to change it or they can change it for me.  I am relatively new to this platform, so who do you recommend I contact about this?  

APIs
Classical Music

@skrohn215 I am actually not sure-- I believe this means that the Lithium Community administrators don't allow identity changes, as this community was made primarily with Lithium's overall community base in mind.  I'll ask the appropriate people, but I suspect it's a policy decision left up to the platform administrators.

Business Development
Klout

Hi @skrohn215 

 

Nice to see you here as well..

 

Hope you found the answers you needed in changing your user name.. 

 

I do find that it is clearly you though, unmistakeably. Smiley Happy 

Content Marketing
Customer Service

Thanks for checking into it @TylerSi I certainly appreciate your efforts on my behalf.

 

Hello @cindycapo how are you doing today?

Business Development
Klout

Hello @skrohn215, nice to see you here Steven, Woman Very Happy I am doing just fine, Hoping you are the same.. 

Content Marketing
Customer Service

@edaccessible@cindycapo@TylerSi  My YouTube % dropped from 3% t .69% overnight and my score dropped by .70!!!  Does anyone know what's going on?

Accessibility
Disabilities

@skrohn215, my Klout score fell .50 points. I did not notice any drop on my network percentage. I am in awe because I did not make any changes in the past few weeks. It must be an update in Klout's algorithm that is affecting just a few of us. I noticed it also impacted a couple of other people in my network. 

 

It would be great if you could provide any insight into this @TylerSi

Content Marketing
Customer Service

@edaccessible  what make this even more baffling is that just yesterday I was UP .25%.  I have changed absolutely nothing for my YouTube to drop like that or for my score to drop .70.

@cindycapo how is yours?

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