Lithy Awards 2017

Congratulations to the 2017 Lithy Awards winners!

Digital CX All-Star

Recognizes a brand that creates consistent, frictionless customer experiences across digital touchpoints.


Winner: Fitbit
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Finalists:


Social Marketing Champion

Recognizes a social campaign that has successfully acquired customers, served customers and grew a customer base.


Winner: Aruba
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Finalists:


Social Support Champion

Recognizes a brand that has executed excellent social customer service/support at scale.


Winner: Comcast
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Finalists:


Support Savings Titan

Recognizes a brand that has best demonstrated significant bottom-line cost efficiencies and support savings for their business.


Winner: Microsoft
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Finalists:


Topline Titan

Recognizes a brand with the most impactful topline business results across community and other social platforms.


Winner: GoDaddy
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Finalists:


Digital Design Excellence

Recognizes a brand with the most impressive and engaging design on digital, as well as a beautifully designed UI with consistency across devices and networks.


Winner: TalkTalk
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Finalists:


Surprise & Delight

Recognizes a brand that goes the extra mile to “surprise and delight” customers on social media and generate a positive impact on a local, national, or global level leveraging social media.


Winner: Southwest
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Finalists:


Regional Star
North America


Regional Star
Europe


Winner: Post Office
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