We have a user we want to bump up a couple of ranks so thought we'd use the bonus points to give them the relevant points for that specific rank.
I've tested using a test account to see if the bonus points work to get them up a few ranks but the rank doesn't change for the user.
Just to add, I've triple checked that Bonus Points is turned on in CA
Solved! Go to Solution.
@danni_v - You will need to add (arbitrary_points) to your ranking formula. There is no proper documentation for the bonus points, this is what I found here https://community.lithium.com/t5/Bonus-points/About-bonus-points/tac-p/216625/highlight/true#M8.
If you want to achieve this using customization, you can add a custom component on ViewProfilePage and can check user points there. If the user reaches to the points which required for a new rank. You can assign a role to it using RestAPI.
This role should be required for a rank which you want the user to have.